January 2014
An effective training program can benefit a Financial Services firm in many ways. It can increase employee productivity and morale, strengthen the firm’s compliance culture, prevent violations of securities rules and regulations, avert costly client complaints and increase firm profitability. Despite the positive impacts effective training can have on a firm’s bottom line, cost and the use of employee man-hours often override training as a priority. However, as discussed below, an effective training program can often be one of the least expensive and most effective methods to achieve growth and mitigate risks within a financial institution.
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